Studio Policy
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Studio & Registration Fee Policy

All lessons are to be PREPAID, either by cheque OR through our on-line payment plan.

PAYMENT BY CHEQUE

bulletPost-dated cheques for the 1st of each month are REQUIRED, and must be dropped off or mailed to

Andrea Bertram Studio
4000 Rock City Rd
Nanaimo BC V9T 4Y8

BEFORE YOUR FIRST LESSON to secure the lesson time slot.

bulletIf all post-dated cheques are not received by your first lesson, your lesson time slot may be filled from the wait list.
bulletThere will be an additional charge of $25 for all NSF cheques!

ON-LINE PAYMENT

bulletWhen you enrol in our on-line payment plan, credit card payments will be automatically processed monthly.
bulletThe payment plan divides the total lesson fees into equal monthly payments, for a period of 10 months.
bulletNo refunds are possible for lessons missed or skipped due to statutory holidays or scheduled Studio closure dates.
Click the [Payment Plan] button to enrol...
Visa MasterCard American Express Discover eCheck
We use PayPal for secure, worry-free payment

CANCELLATION

One month PAID notice is required for all cancellations of your voice training.
(It is impossible to fill an hour slot late in the year)

FESTIVAL LESSONS, WORKSHOPS AND REHEARSALS

bulletAttendance at your Music Festival classes will be your lesson for that week.
bulletWorkshops and rehearsals are extra and will be prepaid.
bulletIndividual and group accompanist fees must also be prepaid for workshops.

YOUR LESSONS

bulletare reserved for you. Do not be late or your lesson time is shorter.

PLEASE do not miss lessons!

YOUR PAYMENT RESERVES YOUR TIME SLOT ONLY!!!

Fees paid for a missed lesson will not be refunded.

bulletTHE STUDIO MUST SERVE ALL OUR STUDENTS WITHIN A FULL SCHEDULE-- LESSON TIME CHANGES ARE NO LONGER POSSIBLE!

YOUR HOMEWORK (PRACTICE)

bulletYou need to supply a three ring binder and paper for your lesson plans and to note your progress.
bulletYou must purchase recording media from the Studio to record lesson exercises and pieces.
bulletYou are responsible for ALL your preparation.
bulletIf you are not prepared, time is wasted and progress is slow.
bulletRemember to factor good health practices into your preparation (exercise, eating well, sleep, and hydration).
bulletYou will be given some special physical voice warm-ups. Please use them often.

PERFORMANCES

bulletYou may (by mutual agreement) have the opportunity to perform for others.
bulletYou may (if we both agree you are prepared) have the opportunity to participate in Upper Island Musical Festival classes.
bulletIn SOME of these instances, you will be using an accompanist. IF there is a charge, you will be responsible for those fees. (Workshop fees and accompanist fees will be prepaid.)
bulletOccasionally, if WE agree it is beneficial, SOME of you will take Royal Conservatory of Music exams.

PHONING

bulletIt is my policy NOT to interrupt your lesson. This is for your benefit. Therefore, I will not interrupt other lessons.

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